{"id":2605,"date":"2026-03-04T15:04:26","date_gmt":"2026-03-04T14:04:26","guid":{"rendered":"https:\/\/new.belux.com\/data-protection\/"},"modified":"2026-03-06T12:17:23","modified_gmt":"2026-03-06T11:17:23","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/new.belux.com\/en\/data-protection\/","title":{"rendered":"Data protection"},"content":{"rendered":"\n
\"Belux\"Belux<\/div>

Data protection<\/p><\/div><\/div>\n\n

Privacy Policy<\/div><\/div>\n\n
1. Data protection at a glance<\/div><\/div>\n\n
General information<\/div><\/div>\n\n
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information relating to an identified or identifiable natural person. <\/div><\/div>\n\n
Data collection on this website<\/div><\/div>\n\n
Who is responsible for data processing on this website?<\/strong>
Data processing on this website is carried out by the website operator. Their contact details can be found in the “Responsible Party” section of this privacy policy.
How do we collect your data?<\/strong>
Your data is collected in two ways: firstly, when you provide it to us, for example, by entering information into a contact form.
Secondly, data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.
What do we use your data for?<\/strong>
Some data is collected to ensure the website functions correctly, to safeguard IT security, and to prevent misuse. Other data may be used \u2013 if enabled and legally required, and with your consent \u2013 \u200b\u200bfor statistical analysis and optimization of our website.
If contracts can be concluded or initiated via the website, the transmitted data will also be processed to handle inquiries, fulfill contractual obligations, and communicate with you.
What rights do you have regarding your data?
Under applicable Swiss data protection law (in particular the Federal Act on Data Protection, FADP, and the Ordinance to the FADP, VDSG), you have, in particular, the right to information, rectification, erasure, and \u2013 where provided \u2013 data portability. Furthermore, you can withdraw any consent you have given at any time with effect for the future.
For this and other questions regarding data protection, please feel free to contact us at any time. <\/div><\/div>\n\n
Analytics tools and third-party tools<\/div><\/div>\n\n
When you visit this website, your browsing behavior may be statistically analyzed, provided that appropriate tools are used and \u2013 if necessary \u2013 your consent has been obtained. Detailed information on this can be found in the relevant sections of this privacy policy. <\/div><\/div>\n\n
2. Hosting<\/div><\/div>\n\n
We host the content of our website with the following provider:<\/div><\/div>\n\n
Hetzner<\/strong><\/div><\/div>\n\n
The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter “Hetzner”).
For details, please see Hetzner’s privacy policy: https:\/\/www.hetzner.com\/de\/legal\/privacy-policy\/<\/a>.
We use Hetzner to ensure the secure, stable, and efficient provision of our online services. Insofar as Hetzner processes personal data on our behalf, this is done as data processing on our behalf (in accordance with the GDPR) based on a corresponding contract.
Order processing<\/strong>
We have concluded an order processing agreement with the provider. This agreement ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with applicable data protection law. <\/div><\/div>\n\n
3. General information and mandatory disclosures<\/div><\/div>\n\n
Data protection<\/div><\/div>\n\n
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the Swiss Federal Act on Data Protection (FADP) and this privacy policy.
Please note that data transmission over the internet (e.g., communication by email) can have security vulnerabilities. Complete protection of your data from access by third parties is not possible. <\/div><\/div>\n\n
Responsible body<\/div><\/div>\n\n
The data controller for this website is:
Belux AG
Neufeldweg 6
5103 M\u00f6riken
Switzerland
Telephone: +41-61-3167401
Email: info@belux.com
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.<\/div><\/div>\n\n
Storage duration<\/div><\/div>\n\n
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for further storage (e.g., statutory retention and documentation obligations). In this case, the data will be deleted once these grounds no longer apply. <\/div><\/div>\n\n
General information on the legal basis for data processing<\/div><\/div>\n\n
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (FADP; SR 235.1) and the Ordinance to the Federal Act on Data Protection (OFADP).
Processing of personal data is permitted, in particular, if it is necessary for the performance of contractual or pre-contractual obligations, if it is carried out to protect overriding private or public interests (e.g., operational security, prevention of misuse, audience measurement\/optimization, where permitted), or if consent has been given, provided that such consent is required.
If we ask for your consent (e.g., for newsletters, tracking, or certain cookies), you can withdraw this consent at any time with effect for the future.<\/div><\/div>\n\n
Recipients of personal data<\/div><\/div>\n\n
As part of our business operations, we collaborate with various external partners. This may require us to transfer personal data to these external partners (e.g., for hosting, newsletter distribution, and video conferencing). We only disclose personal data if this is necessary for the performance of a contract, if we are legally obligated to do so, if there is an overriding legitimate interest, or if consent has been obtained.
If we use service providers as data processors, this is done on the basis of a data processing agreement. <\/div><\/div>\n\n
Revocation of your consent<\/div><\/div>\n\n
Many processing operations are only possible with your consent, or we will offer you a selection of options. You can revoke your consent at any time with effect for the future. The lawfulness of the data processing carried out until the revocation remains unaffected. <\/div><\/div>\n\n
Your rights (access, rectification, erasure, data release)<\/div><\/div>\n\n
Under Swiss data protection law, you have, in particular, the right to information about whether and which personal data we process about you, as well as the right to rectification of inaccurate data. Under the legal conditions, you can request the erasure of your personal data. Where applicable, you can also request the release or transfer of certain personal data.
To exercise your rights, you can contact us at any time (see section \u201cData Controller\u201d).
<\/div><\/div>\n\n
Complaint \/ Enforcement of rights<\/div><\/div>\n\n
If you believe that the processing of your personal data violates Swiss data protection law, you can contact us. You also have the option of contacting the Federal Data Protection and Information Commissioner (FDPIC) or asserting your rights through legal channels. <\/div><\/div>\n\n
SSL\/TLS encryption<\/div><\/div>\n\n
This site uses SSL\/TLS encryption for security reasons and to protect the transmission of confidential information. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http:\/\/” to “https:\/\/” and by the padlock icon in your browser’s address bar. <\/div><\/div>\n\n
Objection to advertising emails<\/div><\/div>\n\n
We hereby object to the use of contact details published as part of our legal obligation to provide information for the purpose of sending unsolicited advertising and informational materials. We reserve the right to take legal action in the event of unsolicited advertising, such as spam emails. <\/div><\/div>\n\n
4. Data collection on this website<\/div><\/div>\n\n
Consent management with Borlabs Cookie<\/div><\/div>\n\n
Our website uses Borlabs Cookie consent technology to obtain and, where necessary, document your consent to the storage of certain cookies in your browser and\/or the use of certain technologies. The provider is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany (hereinafter “Borlabs”).
When you visit our website, a Borlabs cookie may be stored in your browser, which saves your selections (consent or revocation). This data is not shared with Borlabs unless required for the operation of the website.
The data is stored until you request its deletion, delete the Borlabs cookie yourself, or the purpose for its storage no longer applies. Mandatory legal retention periods remain unaffected.
Note regarding cookies\/similar technologies: The use of cookies that are not technically necessary or comparable technologies is based on your consent, where legally required. You can revoke or adjust this consent at any time via the cookie settings.
Details on data processing by Borlabs Cookie can be found at https:\/\/de.borlabs.io\/kb\/welche-daten-speichert-borlabs-cookie\/.<\/a> <\/div><\/div>\n\n
Server log files<\/div><\/div>\n\n
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits. This information includes:
Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data is generally not merged with other data sources. The collection of this data is necessary to ensure the secure and stable operation of the website, as well as for error analysis and to prevent misuse. <\/div><\/div>\n\n
Contact form<\/div><\/div>\n\n
When you submit inquiries to us via our contact form, the information you provide, including your contact details, will be stored and processed by us for the purpose of handling your inquiry and for any follow-up questions. We will not share this data without your consent unless disclosure is necessary for processing your request.
The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent, or the purpose for which it was stored no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions (e.g., retention and documentation obligations) remain unaffected. <\/div><\/div>\n\n
Inquiries via email, telephone or fax<\/div><\/div>\n\n
When you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (e.g., name, contact details, content of the inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent unless disclosure is necessary for processing your request.
The data you provide will remain with us until you request its deletion, withdraw your consent, or the purpose for which it was stored no longer applies (e.g., after your request has been processed). Mandatory legal provisions remain unaffected. <\/div><\/div>\n\n
5. Analysis Tools<\/div><\/div>\n\n
Matomo<\/div><\/div>\n\n
This website uses Matomo, an open-source software for the statistical analysis of visitor access.
With Matomo, we can collect and analyze data about the use of our website. This allows us, among other things, to identify which pages were accessed and when. Technical data (e.g., truncated IP address, referrer, browser\/operating system) may be processed.
We use IP anonymization wherever technically possible, meaning the IP address is truncated before analysis. <\/div><\/div>\n\n
Cookieless analytics<\/div><\/div>\n\n
We have configured Matomo so that Matomo does not store any cookies in your browser (provided this is actually implemented in your configuration).<\/div><\/div>\n\n
Hosting<\/div><\/div>\n\n
We host Matomo exclusively on our own servers, so all analytics data remains with us and is not shared with third parties.
Legal basis\/basis for processing: The processing is carried out to improve our website and for statistical analysis. Where consent is required, we obtain it via our consent management system. Otherwise, we base the processing on our legitimate interest in optimizing and ensuring the secure operation of our online services. <\/div><\/div>\n\n
Newsletter<\/div><\/div>\n\n
Newsletter data<\/div><\/div>\n\n
If you wish to subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter (double opt-in). No further data is collected, or only on a voluntary basis.
Data processing for newsletter distribution is generally based on your consent. You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the processing carried out before the revocation remains unaffected. <\/div><\/div>\n\n
CleverReach<\/div><\/div>\n\n
This website uses CleverReach for sending newsletters. The provider is CleverReach GmbH & Co. KG, Schafj\u00fcckenweg 2, 26180 Rastede, Germany (hereinafter referred to as “CleverReach”).
The data you entered for newsletter subscription (e.g. email address) will be stored on CleverReach servers (e.g. in Germany or Ireland \u2013 depending on the configuration\/location chosen by the provider).
Our newsletters sent via CleverReach may allow us to analyze recipient behavior (e.g., open rates, clicks, conversion tracking), provided these features are enabled. Further information can be found at: https:\/\/www.cleverreach.com\/de\/funktionen\/reporting-und-tracking\/.<\/a>
If you do not wish to have your data analyzed, you can unsubscribe from the newsletter at any time. You will find a corresponding link in every newsletter message.
The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe and will then be deleted from the mailing list. Data stored for other purposes remains unaffected.
After you unsubscribe, your email address may be stored on a blocklist (blacklist) if this is necessary to prevent future mailings. This serves our legitimate interest in sending newsletters only to recipients who have requested them. Storage on the blocklist is not time-limited. You can object to this storage if your interests outweigh our legitimate interests.
For more information, please refer to CleverReach’s privacy policy: https:\/\/www.cleverreach.com\/de\/datenschutz\/<\/a>. <\/div><\/div>\n\n
Order processing<\/div><\/div>\n\n
We have concluded a data processing agreement with CleverReach. This ensures that CleverReach processes personal data only according to our instructions and in compliance with applicable data protection law. <\/div><\/div>\n\n
7. Audio and video conferences<\/div><\/div>\n\n
Data processing<\/div><\/div>\n\n
We use online conferencing tools, among other methods, to communicate with our customers. When you communicate with us via video or audio conference over the internet, personal data is processed by us and the provider of the respective conferencing tool.
The conferencing tools process, in particular, data that you provide for use (e.g., name, email address, and\/or telephone number), metadata (e.g., duration, start\/end time, number of participants), technical data (e.g., IP address, device information), and \u2013 if used \u2013 content such as chat messages, shared files, or recordings.
Please note that we have only limited influence on the data processing by the tool providers. Our options are governed by the respective provider’s company policy. For further information, please refer to the privacy policies of the respective providers. <\/div><\/div>\n\n
Purpose<\/div><\/div>\n\n
The use of conference tools is for conducting and simplifying communication with (potential) customers and partners, as well as for providing our services.<\/div><\/div>\n\n
Storage duration<\/div><\/div>\n\n
The data we collect directly via video and conferencing tools will be deleted as soon as the purpose for which it was collected no longer applies and there are no legal obligations to retain or document it. We have no control over the storage period of data that the providers store for their own purposes. <\/div><\/div>\n\n
Conference tools used<\/div><\/div>\n\n
Microsoft Teams<\/strong>
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.
Details on data processing can be found in Microsoft’s privacy statement: https:\/\/privacy.microsoft.com\/de-de\/privacystatement.<\/a>
Note: Depending on the configuration, the transfer of personal data abroad (including outside of Switzerland) cannot be ruled out. We ensure appropriate safeguards are in place (e.g., contractual guarantees and\/or other recognized mechanisms) to the extent required by applicable law.
Order processing<\/strong>
We have concluded an order processing agreement with the provider, insofar as this is necessary for their use as an order processor.<\/div><\/div>\n\n

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